Contact

Terms of Use and Service

Last Updated: [06/02/2025]

Welcome to Hype Insight, a digital marketing agency. By using our services, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully before accessing or using any part of our services.

Introduction

Hype Insight, referred to as "we," "us," or "our," provides digital marketing services to businesses. These services include but are not limited to, brand awareness campaigns, consideration strategies, lead generation, customer acquisition, and loyalty-building programs.

Use of Website

a. Age Requirement: You must be at least 18 years old to use our website or make purchases. If you are under 18 years of age, you may only use our website with the involvement of a parent or guardian.

b. Account Information: You are responsible for maintaining the confidentiality of your account information, including your username and password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

c. Accurate Information: You agree to provide accurate, current, and complete information during the registration and checkout process, as well as any other information required for accessing our digital products or interacting with our customer support.

d. Prohibited Use: You may not use our website for any unlawful or unauthorized purposes, including but not limited to illegal activities, fraud, or spamming. You also agree not to disrupt or interfere with the security of the website or its services.

Acceptance of Terms

By accessing or using any part of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

Eligibility

You must be at least 18 years old to use our services. By using our services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this agreement.

Our Services

Hype Insight offers a variety of digital marketing services, which may be subject to specific terms and conditions. The details of each service, including its scope, pricing, and any additional terms, will be provided to you separately in a Service Agreement.

Digital Product Information and Pricing

a. Accuracy of Information: We strive to provide accurate descriptions, images, and pricing information for our digital products. However, we do not guarantee the accuracy or completeness of such information and reserve the right to correct any errors, omissions, or inaccuracies at any time.

b. Price Changes: Prices for digital products are subject to change without notice. Any promotions, discounts, or special offers are valid only for the specified time period and may be subject to additional terms and conditions. Discounted items are non-transferable and cannot be exchanged for cash or other products.

Intellectual Property

All materials, including but not limited to logos, trademarks, designs, graphics, and content provided as part of our services are the property of Hype Insight or its licensors. You agree not to use, reproduce, modify, or distribute any of our intellectual property without our prior written consent.

Client Responsibilities

As a client of Hype Insight, you agree to provide accurate and complete information about your business and its marketing requirements. You will cooperate with our team, provide timely feedback, and ensure compliance with all applicable laws and regulations related to the use of our services.

Payment Terms

Payment terms for our services will be outlined in the Service Agreement. Unless otherwise specified, all fees are due and payable in the currency stated in the agreement. Failure to make timely payments may result in suspension or termination of our services. For payments made on the website, the following terms apply:

a. Order Confirmation: By placing an order on our website, you are making an offer to purchase the selected digital products. An order confirmation email will be sent to you, but the order is only considered accepted once the digital product is made available for download or access.

b. Right to Refuse or Cancel Orders: We reserve the right to refuse or cancel any order for any reason, including but not limited to digital product availability, errors in pricing or product information, or suspected fraudulent activity. If we cancel an order, you will receive a full refund to your original payment method.

c. Payment Authorization: You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes, and any other charges associated with your order, to your chosen payment method.

d. Third-Party Payment Processors: We use trusted third-party payment processors (such as Stripe, PayPal, PayHere) to securely handle your payment information. We do not store or have access to your full payment details. By using our website, you agree to comply with the payment processor's terms and conditions.

e. Fraud Prevention: We take the security of your payment information seriously and have implemented industry-standard measures to prevent fraud. However, you agree that we are not responsible for any fraudulent charges made by unauthorized third parties.

f. Chargebacks and Payment Disputes: In the event of a chargeback or payment dispute, you agree to work with us in good faith to resolve the issue. If a chargeback occurs, we reserve the right to suspend or terminate your access to our digital products.

Delivery of Digital Products

a. Instant Delivery: Upon successful payment, digital products will be delivered electronically. This may include access to downloadable files, access to online courses, licenses, or subscription-based content. You will receive a confirmation email with instructions on how to access your digital product.

b. Availability of Digital Products: Digital products are typically available immediately after purchase. However, we are not responsible for any delays in receiving or accessing your digital products due to technical issues on your end, including server downtime, internet connection issues, or problems with third-party providers.

c. Access Limitation: In some cases, access to digital products may require specific software or tools (such as PDF readers, video players, or specific platform access). It is your responsibility to ensure you have the required tools or software to view or use the digital products.

Returns and Refunds

Please refer our Refunds Policy.

Confidentiality

Hype Insight and its clients agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of providing and receiving services. This includes all data, strategies, and marketing plans shared during the engagement.

Limitation of Liability

Hype Insight shall not be liable for any direct, indirect, incidental, consequential, or exemplary damages arising out of or in connection with the use of our services. In no event shall our total liability exceed the amount paid by you for the specific services giving rise to the claim.

Termination

Either party may terminate the engagement at any time by providing written notice to the other party. Upon termination, any outstanding fees must be paid, and both parties will return any confidential information in their possession.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflicts of laws principles. Any disputes arising out of or in connection with these Terms shall be resolved through arbitration in accordance with the rules of The Australian Centre for International Commercial Arbitration (ACICA) in Sydney. Each party shall bear its own costs and expenses related to the arbitration.

Amendments

We reserve the right to modify or update these Terms from time to time. The updated Terms will be posted on our website, and you are responsible for regularly reviewing them. Your continued use of our services after any modifications constitutes your acceptance of the updated Terms.

Artificial Intelligence (AI) Usage

Hype Insight may utilise artificial intelligence algorithms and tools to enhance and optimise our digital marketing services ("AI Tools"). The following terms apply to the use of AI Tools in conjunction with our services:

a)  Data Usage: Hype Insight may collect and process data, including user interactions and website analytics, to improve the functionality and effectiveness of AI Tools. By using our services, you grant Hype Insight the right to use and analyse such data in accordance with our Privacy Policy.

b)  AI Output: You acknowledge that the suggestions, recommendations, or content generated by AI Tools are based on algorithms and data analysis. While we strive to provide accurate and relevant results, the AI output may not always be perfect or suitable for your specific needs. Therefore, it is your responsibility to carefully review and validate any content or recommendations provided by AI Tools before using them.

c)  User Content Ownership: All content created or generated by you using AI Tools shall be considered your User Content, and you retain ownership and responsibility for such content.

d)  Limitations: AI Tools are designed to assist and optimise our digital marketing services, but they may not fully replace human judgement or expertise. Hype Insight does not guarantee the complete accuracy, correctness, or effectiveness of AI output, and you agree that any reliance on such output is at your own risk.

e)  Compliance: You agree to use AI Tools in compliance with all applicable laws, regulations, and industry standards, including but not limited to data protection and privacy laws. You shall not use AI Tools for any illegal, unethical, or fraudulent purposes.

f)  Feedback: We value your feedback on the use of AI Tools. If you have any concerns or suggestions regarding the AI functionality, please contact us at the provided contact information.

g)  AI Development: Hype Insight may continue to improve and refine AI Tools over time. As a result, the features, capabilities, and limitations of AI Tools may change without prior notice.

h)  Liability: Hype Insight shall not be liable for any damages or losses arising from the use or reliance on AI Tools, including but not limited to direct, indirect, incidental, consequential, or exemplary damages. Our total liability, if any, related to the use of AI Tools shall not exceed the fees paid by you for the specific services associated with the AI Tools.

i)  Third-party Policies: The AI Tools may be powered by third-party AI providers. By using the AI Tools, you also agree to be bound by the relevant policies and terms of these third-party AI providers.

Entire Agreement

These Terms, along with any Service Agreements and Privacy Policy, constitute the entire agreement between you and Hype Insight and supersede any prior understandings or agreements.

Contact Information

If you have any questions or concerns regarding these Terms or our services, please contact us at:

>